Return Policy

Return Policy

1. Introduction

At Theblenderender.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy to ensure you can shop with confidence.

2. Eligibility for Returns

  • Items must be returned within 30 days of the delivery date.
  • Items must be unworn, unwashed, and in their original condition with all tags attached.
  • Items must be returned in the original packaging.

3. Non-Returnable Items

The following items are not eligible for return:

  • Final sale items
  • Gift cards
  • Intimate apparel (e.g., underwear, swimwear) for hygiene reasons, unless faulty
  • Custom or personalized items

4. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email our customer service team at [Your Contact Email] with your order number and the reason for your return.
  2. Receive Authorization: Our team will provide you with a Return Authorization (RA) number and return instructions.
  3. Pack Your Return: Securely pack the items in their original packaging and include the RA number.
  4. Ship the Item: Ship the package to the address provided by our customer service team. We recommend using a trackable shipping service or purchasing shipping insurance.

5. Return Shipping Costs

  • If the return is due to an error on our part (e.g., wrong item, defective item), we will cover the return shipping costs.
  • For all other returns, the customer is responsible for the return shipping costs.

6. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
  • Please note that original shipping costs are non-refundable.

7. Exchanges

We do not offer direct exchanges. If you need a different size, color, or style, please return the original item for a refund and place a new order.

8. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [theblenderenderbusiness@gmail.com with your order number and a photo of the damaged item. We will work with you to resolve the issue promptly.

9. Late or Missing Refunds

If you haven’t received a refund within the stated time frame, please:

  1. Check your bank account again.
  2. Contact your credit card company, as it may take some time before your refund is officially posted.
  3. Contact your bank. There is often some processing time before a refund is posted.
  4. If you’ve done all of this and still have not received your refund, please contact us at [Theblenderenderbusiness@gmail.com].

10. Contact Us

If you have any questions about our return policy, please contact us at:
Theblenderenderbusiness@gmail.com